YOUR QUESTIONS
Know before you go.
Your private journey. Elevated.
Travel with your own group in a private vehicle. Arrange your pickup and fare directly for a personal island welcome.
The essentials for planning a private transfer in Puerto Rico.
How do I reserve a taxi?
Use the ride request form to prepare your trip details and send them through WhatsApp, or call 787 508 8304. Availability, vehicle and fare are confirmed directly before a booking is final.
Can I arrange a late-night or early-morning pickup?
Yes. Service is available 24/7 by reservation, subject to vehicle availability. Arrange your pickup in advance and include your flight details.
Is the ride shared with other travelers?
These are private transfers for your party. Tell us how many people and bags are traveling so we can confirm a suitable vehicle.
Can I book a return transfer?
Yes. Select round trip in the form and include the return date, time and pickup details. Each direction must be confirmed.
How is the fare confirmed?
Request a quote for your exact route, group, luggage and any stops. Confirm the total fare for your party directly before booking.
Which payments do you accept?
Visa, Mastercard, American Express, PayPal and ATH Móvil are accepted. Confirm your preferred payment method when arranging the ride.
Are ferry tickets or attraction admissions included?
No. This service provides ground transportation. Book ferry sailings and attraction admission separately, then share their check-in requirements.
What if my flight changes?
Contact us with the updated flight and arrival information as soon as possible so the pickup can be reviewed.
Know before you go.Your private pickup and van transportation
Arrange pickup at your confirmed airport meeting point, hotel, Airbnb or home and a private ride to the destination agreed with your reservation. Send both addresses, your travel date, passenger count and luggage details so we can confirm the fare and vehicle.
For airport arrivals, share your flight number and arrival time so we can confirm the meeting instructions. For town pickups, send the exact address or map pin and preferred departure time. Return transportation can be arranged with its own pickup date and time.
Call 787-508-8304 to arrange your pickup.